How to Deal with Challenging, Aggressive and Violent Behaviour in the Workplace – TRAINING COURSE

$49.00

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Description

This unique online course gives your employees the tools to strategically deal with aggressive people at a best practice level.

WHY your employees should take this course;

They will achieve increased confidence in managing challenging or aggressive behaviour, but more specifically:

  • Gain a better understanding of aggressive and violent behaviour and what causes it
  • Gain more self-awareness and learn what their own anger triggers are
  • Gain skills to defuse and deal with aggressive and violent behaviour
  • Learn how to report and investigate following incidents
  • Learn how to recover and unwind after an incident

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