Short Courses

CASE STUDY – Working with clients to create online training solutions

24 April 2021

CASE STUDY – Working with clients to create online training solutions The TANDI team recently had the pleasure of working on a project with Eliza Pross, the Director of Ochre and Salt. Eliza contacted us because she needed to alter the way she delivers Cultural Competency training to medical practitioners. Due to the impacts of [...]

New Online Training Course – FIND YOUR VOICE

19 February 2021

New Online Training Course – FIND YOUR VOICE We at TANDI have worked in collaboration with Lesley Van Staveren to convert her "Find Your Voice ~ Master Your Message" training course to an online offering, which is now available at TANDI. This course is perfect for anyone who wants to gain knowledge and confidence in [...]

How to improve your Customer Service Culture

14 January 2021

How to improve your customer service culture We are operating in a competitive market and customer service is a major make-or-break factor to a business’s success. Delivering a consistently high standard of customer service and being innovative helps us gain loyal customers, who will give us repeat business, promote us to others and give us [...]

How technology can help people with disability in the workforce

20 November 2020

Thank you Patrick Young from AbleUSA for providing us with this blog about how technology can help people with disability in the workforce. People with disability often struggle in the workplace. Although employers do everything within their power to encourage an inclusive environment, it can still be difficult. But, fortunately, technology has stepped in giving [...]

Staff working from home for the first time?

21 April 2020

Staff working from home for the first time? The measures put in place due to COVID-19 are causing more and more employees to work from home, many for the first time, causing an array of challenges for both employers and employees. The good news is, that it’s absolutely possible to nurture productive and engaged individuals [...]

Creating your own online courses

12 December 2019

Creating your own online courses Offering online courses is an effective way to generate revenue, train employees or clients and to establish yourself as an expert in your field. There are plenty of options for people who want to create online courses, however it can become an overwhelming task once you start down this road. [...]

Online courses for businesses – so much more than a safety induction

10 October 2019

Online courses for businesses – so much more than a safety induction When we think of online courses for our employees, we mainly think of employee inductions, especially workplace health and safety training. However, if you are using a quality LMS (Learning Management System) to manage your online courses, you might want to consider other [...]

Is Poor Customer Service Practices Killing Your Business?

7 August 2019

Is Poor Customer Service Practices Killing Your Business? I read a post on social media today where someone was complaining about the poor customer service they received at a local business. Within minutes, there were 60+ comments from people complaining about the same organisation and ALL of them said they would never go there again. [...]

Energising Your Employee Training using these simple steps

11 June 2019

Energise Your Employees Training Did you want to make your Employee Training Program more interesting and engaging for your team? Here is some suggestions which might work in your workplace; Let your employees take control of their own learning and development We often dictate what online lessons have to be done in which order, which [...]

Do you have a staff training and development program?

30 April 2019

Do you have staff training and development program? Staff training and development is not restricted to progression planning; let’s face it, career progression is not always possible within an organisation or even wanted by all employees. Training and development is about giving your employees the tools they need to be confident and happy within their [...]