Cookies
The use of cookies when you visit our site
This site uses cookies to enable users to benefit from services such as the printing basket, and to improve their site experience.
Unless you decide to deactivate the cookies, you agree that the site may use them. You may at any time deactivate these cookies free of charge by using the deactivation options given below, but please note that this may reduce or prevent accessibility to some or all of the services offered by the site.
What is a cookie and how is it used?
When you visit our site, information relating to the site navigation of your device (computer, tablet, smartphone etc.) on the site may be recorded in text files named “cookies”, installed on your browser. The cookies will be used to recognise your browser for as long as they remain valid.
Only the creator of the cookie concerned is likely to read or alter the information contained in it.
Some cookies are essential for the use of the site while others help to optimise its use, and they are also used to:
• Measure and analyse the frequency of visits and the use of our site, its sections and the services offered, enabling us to carry out research to make our site and services more relevant and user-friendly
• Save your browser’s display preferences (language used, display settings etc.) and adapt the look of the site to suit you, in line with your device’s display and playback hardware and software used to browse on our site.
• Save information relating, for example, to forms you complete, or services or information you select (services subscribed to, printing basket content).
Cookies placed on parts of our website by third parties
Our site is likely to contain cookies set by third parties (communication agencies, audience measurement companies, targeted advertising providers etc.) enabling them, for as long as their cookies remain valid, to:
• collect browsing information relating to visitors to our site
• determine the advertising content likely to correspond with your centres of interest so as to send you targeted advertisements relating to your browsing history as collected by the third party.
You may at any time prevent the these third party cookies from collecting your information by clicking on the corresponding links (see the section on “Your management and use of cookies”).
The setting and use of cookies by these companies are subject to their own terms and conditions of use.
Cookies integral to third party applications on our sites or in our services
We may include software applications on our site originating from third parties, which will enable you to share the content of our site with other people or to notify them of your visits to, or opinions of, content on our site. This is the case, for example, with the “Share” button set by social networks such as Facebook, Twitter or Google+.
The social network is likely to identify you through this button, even if you have not specifically used it when visiting our site. This type of application button may enable the social network concerned to monitor your browsing on our site, merely due to your social network account being activated on your browser (active session) while you browse on our site.
We have no control over the processes used by social networks to collect information relating to your browsing on our site and associated with the personal data they hold. We recommend you consult the terms and conditions of use relating to your data on these social networks to establish the purposes for which they use the browsing information they may collect through these application buttons (particularly advertising). You should be aware however that the terms and conditions of use of these social networks may allow you to control the use of your data by these social networks by configuring your user accounts with them.
Sharing your device with other people
If your device is used by more than one person and has a variety of navigation software, we cannot definitely ensure that the services and advertising intended for your device will correspond with your own use of it, and not that of another user.
Sharing the use of your device with other people and allowing them to configure the browser settings is entirely your own free choice and responsibility.
Your management and use of cookies
You may at any time manage and/or modify the use of cookies in line with the possibilities given below.
Any configurations you set are likely to alter your web browsing and change the terms and conditions for accessing and using certain services on our site which require the use of cookies.
You can manage your cookies:
• from your navigation software, or
• interprofessional platforms, or
• when you are offered the opportunity to do so by way of a link given in the list below.
NB: Recognition of unsubscription is dependent on a cookie. Consequently, if you deactivate all the cookies on your device or change your device, we will no longer know if you choose this option.
1) Managing your cookies through your navigation software: You can configure your navigation software so that cookies are either recorded in your device or refused, and systematically or by setter.
To find out which methods apply to the management of the cookies stored in your browser, please consult your browser’s help menu or the “Vos traces” (“Your browsing history”) section on the CNIL (French Commission for Data Protection and Civil Liberties) website (http://www.cnil.fr/vos-libertes/vos-traces/les-cookies/).
2) Managing your cookies online through interprofessional platforms: You can also connect, for example, on the Youronlinechoices website, http://www.youronlinechoices.com/fr/controler-ses-cookies/., provided by digital advertising professionals grouped withhin the EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France, or any other platform that offers this type of service.
In this way you can find out about the companies registered on this platform or others providing this service, and which offer you the option of refusing or accepting the cookies they use to adapt advertising that may be displayed on your browser in line with the information they collect.
This European platform (youronlinechoices.com) is shared by hundreds of Web advertising professionals and provides a centralised interface enabling you to express your refusal or acceptance of cookies as mentioned above.
This procedure will not prevent advertising from being displayed on websites you visit. It will only block the technologies that enable advertising to be adapted to your centres of interest.
Description of Cookies we use
| Cookie ID | Description |
| __asc | Â Alexa analytics cookies are used to track and report information to the Alexa analytics service: |
| __auc | Â Alexa analytics cookies are used to track and report information to the Alexa analytics service: |
| __cfduid | GetClicky – Web Statistics Tool – |
| __hssc | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. Hubspot cookie. |
| __hssrc | Whenever changes occur to the the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. (Expires: None. Session cookie) |
| __hstc | This cookie is for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). (Expires: 2 years) |
| __zlcmid | We use Zopim to provide live customer service chat on our Site. Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat. Please visit Zopim Privacy Policy for details. |
| _ga | By default, google analytics.js uses a single, first-party cookie named _ga to store the Client ID, but the cookie’s name, domain, and expiration time can all be customized. Other cookies created by analytics.js include _gid, AMP_TOKEN and _gac_<property-id>. These cookies store other randomly generated ids and campaign information about the user.
Using cookies allows analytics.js to identify unique users across browsing sessions, but it cannot identify unique users across different browsers or devices. If your site has its own authentication system, you can use the User ID feature, in addition to the Client ID, to more accurately identify a user across all the devices they use to access your site. |
| _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. |
| _gid | Google analytics tracking cookie Used to distinguish users. |
| _hjIncludedInSample | This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. |
| AWSALB | Used by Zopim live chat |
| fr | acebook tracks opted-out Facebook users with a cookie (fr) that is used for advertising purposes (according to Facebook’s statements in 2012). |
| hubspotutk | The HubSpot Analytics system identifies unique records using two pieces of data, the usertoken (stored in the visitors browser in the hubspotutk cookie) and the email address. When the HubSpot tracking code tracks an action (such as a page view) for a visitor, the tracking code automatically associates that action with the usertoken. When you use the Tracking Code API to identify a record by its email address, the analytics system will tie that email address to the usertoken, so that the HubSpot Contacts system can update the contact record with that email address, or create a new contact record with the email address if no contact with that email exists yet. HubSpot will validate the email address used for any process that would create or update a contact record. The Contacts system uses the analytics data associated with the usertoken to show analytics data (page views, original source, etc.) for the contact record. |
| messagesUtk | his cookie is used to recognize visitors who chat via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. |
| NID | Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. |
| logged_in_ | After login, our site sets the logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use. |
| sec_ | Session state Contains the user’s unique session ID in order to maintain the user’s state (eg. logged in/out) and any related preferences/settings. |
| CAKEPHP | Used only when deploying our training |