Safety in the Hospitality Industry
Hospitality service workers represent a large part of the Australian workforce and many of the workers are young, including students and school leavers. The industry also has a high proportion of small employers and staff turnover is high in comparison with other industries.
What are the hospitality industry risks?
Sprains and strains are the most common injuries in the hospitality industry, mostly caused by lifting heavy items, prolonged or repetitive activities (for example, standing in one place or cleaning)
Slips, trips, falls, burns, cuts and lacerations are also common.
There is also an increased risk of occupational stress, harassment and threats of violence due to the presence of customers affected by alcohol and criminals attracted to large amounts of cash.
The chance that incidents and accidents will occur in your workplace is higher when they are combined with risk factors such as:
- Lack of training and supervision
- Casual / adhoc employment
- Long and physically demanding shifts
- Young workers
How do I minimise the risk to my workers?
Whilst it is difficult to complete eliminate the risks in a workplace, strong systems and processes, including a solid induction training program will have a large effect on the probability of an accident or incident happening.
A well-structured induction program is one of the most effective and efficient ways to bring new recruits up to speed on safe work methods. Employees learn the right way of doing things from the beginning, minimising the risk of costly mistakes, whilst increasing productivity.
Wouldn’t it be great if your new recruits could come in on the first day already trained? For a lot of organisations, TANDI online induction training has proven to be the safest and most economical way to manage their new employee induction training.
Why is online training is so effective?
- Online employee inductions allows your new recruits to learn in the comfort their own home (or from anywhere with an internet connection) and successfully complete a comprehensive safety training module before their first day on the job.
- The record keeping of the training is done automatically and secure, making it easy for your organisation to meet its legal obligations.
- It allows for consistent and engaging delivery, ensuring maximum retention of learning
- Information is kept up-to-date and compliant with current laws and regulations It also compresses delivery time
- Massive cost savings on trainees and facilitator’s wages
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