INDUSTRY – Hotel and Accommodation

Hotel and Accommodation Onboarding Training

TANDI’s innovative eLearning platform makes Hotel and Accommodation Onboarding Training easy and effective

Online training to induct your Hotel and Accommodation staff

Effortlessly meet your Legal obligations and give your new Hospitality Employees a 100% Compliant Induction including Safety, Employment Workplace Behaviour and Emergency Response.

This Hotel and Accommodation Onboarding Training program is designed to be informative and engaging for all learning styles. Student knowledge is tested and compliance is assured by quizzes and interactive activities. A compliance certificate is issued on completion .

Who should take this Onboarding Hospitality Training course? 

Recommended for service workers in the Hospitality Industry, including hotels, resorts and motel employees.

Why upgrade to TANDI e-Learning?

Compliance

Easily meet your compliance obligations with automatic and secure record keeping

Your responsibilities are met

Tracking & Reporting

Enrol, track and monitor your team’s progress with our easy-to-use system

You save time

24/7 Access

Access the training and admin features anytime, anywhere from any device

Convenient for the team

✔ WHS and Fair Work Australia Compliance
✔ Complience Certificate on Completion
✔ Caters for most Learning Styles
✔ Consistent education across the team

✔ Instant Access
✔ No Set Up Cost
✔ Fast and Easy to Use
✔ 100% Online and Mobile Friendly

What’s in the eLearning Modules?

The Hotel and Accommodation Onboarding Training Course Package has been designed by experienced professionals and is compliant with current Australian Federal and State Legislations.

Expand below to see a full list of topics included in the TANDI Hotel and Accommodation Onboarding Training.

Module 1 - Safety, Employment and Workplace behaviour
  • Safety First
  • Employment / Time and Attendance
  • General Conduct
  • Uniform and Presentation
  • Arrival
  • Drugs and Alcohol
  • Phones and Devices
  • Social Media and Media Interaction
  • Grievances and Complaints
  • Bullying
  • Sexual Harassment
  • Discrimination
  • Confidential Information and Security
  • Electronic Media Use
  • Hazard Identification and Prevention
  • Reporting Incidents and Injuries
  • Manual Handling
  • Plant and Equipment
  • Electrical Safety
  • Chemicals
  • Work at Height
  • Mental Health and Wellbeing
  • Emergency Procedures
  • Fire Equipment
  • Fire Extinguishers and their use
  • Exam
Module 2 - Safe Work Practices for Hospitality Workers
  • Equipment safety
  • Sharp Objects
  • Burns and Scalds
  • Chemicals
  • Electricity
  • Fire
  • Carts and Trolleys
  • Dish / Glass Washers
  • Carbon dioxide
  • Personal Safety and Workplace Violence including intoxicated patrons
  • Manual Handling
  • Personal Protective Equipment (PPE)
  • Hygiene & Food Safety
Module 2 - Safe Work Practices for Kitchen and Catering Workers
  • Common Kitchen Equipment Safety
  • Sharp Objects
  • Burns and Scalds
  • Food Service & Storage Equipment
  • Slips Trips and Falls
  • Chemical Safety
  • Heat Stress
  • Electricity
  • Fire prevention in the kitchen
  • Knives, Food Processors, Slicing Machine, Ovens, Stoves, Deep fryer safety
  • Carts and Trolleys
  • Dish / Glass Washers
  • Manual Handling
  • Personal Protective Equipment (PPE)
  • Cleaning and Sanitizing
  • Hygiene and food safety
Module 2 - Safe Work Practices for Cleaning Staff
  • Manual cleaning task
  • Slips, Trips and falls
  • Storing Chemicals
  • Skin problems
  • Electricity
  • Personal safety and violence in the workplace
  • Manual Handling
  • Bed making
  • Equipment storage and transportation
  • Handling laundry and linen
  • Carts and trolleys
  • Sorting, washing and folding linen
  • Handling stock
  • Personal Protective Equipment (PPE)
  • Infection control
  • SHARPS (Needles and other sharp objects)
  • Asbestos
  • Working Alone

Pricing

Micro Business Package
Suitable for a business with less than 10 Employees/Contractors

$69 per month

Small Business Package
Suitable for a business with up to 25 Employees/Contractors

$89 per month

Standard Business Package
Suitable for a business with over 25 Employees/Contractors

From $99 per month

FAQ

Can we add our logo to the courses?

Yes, we can brand any of the modules with your logo

How technical do we need to be to manage our system?

Just know how to use a computer. The TANDI LMS is fully managed; we set up the training for you and provide technical support for both you and your employees.

The LMS automatically creates user profiles for your employees when you allocate training, which is as simple as filling in their name and email address. They will receive an email with the instructions they need to access and complete their online induction.

Is the training kept current to Australian laws?

Yes. We automatically update our ready-to-use training when there are changes to relevant Australian laws or Workplace requirements. We will advise you of these changes via email.

Can we add other courses to our training library?

Yes you can add other ready-to-use courses.

We can also customise something that best suits your business.  Importing your existing training material where possible.

Can our teams refresh their training regularly?

Yes. We encourage businesses to arrange for their employees to re-do the training at least annually.  They can submit a Declaration form each time they complete the training. Their training history is kept safely for you to review at any time.

Can we get a custom course that best suits our business?

Lets talk about creating a custom training solution. Something that best suits your business and team.  We can import your existing training material where the formats match.

Enquire Now !

If you are ready to have the best Hotel and Accommodation staff in the industry, then please get in touch below for a quote and a free trial.

Enquire Now

If you are ready to have the best hospitality staff in the industy, then please get in touch below. We will provide quotation for your business, a free trial and have your team induction training up and running within hours.

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Need a customised solution for your business?

Our expert curriculum advisors are more than happy to create a custom training package to suit
your individual business needs.

We’ll combine fully compliant processes and documentation with your own content. logo and style to
create a package that you can use time and again.