WHY your employees should take this course
To provide a strong grounding in the techniques needed to deliver good customer service. Including;
- The BASICS of customer service
- Effective communication
- How to create a positive impression
- Do’s and Don’ts of customer service
- Poor Customer Service can dramatically impact on your business.
This course is recommended for . . .
Employees in all industries who deliver customer service
Here is a sneak peek of this course . . .