WHY your employees should take this course
To provide a strong grounding in the techniques needed to deliver good customer service. Including;
- The basics of customer service
- Creating customer loyalty
- Attitudes and skills needed for customer service
- Customer complaints
- Effective communication
- How to create a positive impression
- Customer rapport
- Do’s and Don’ts of customer service
This course is recommended for . . .
Employees in all industries who deliver customer service
Here is a sneak peek of this course . . .