Retail

How to improve your Customer Service Culture

14 January 2021

How to improve your customer service culture We are operating in a competitive market and customer service is a major make-or-break factor to a business’s success. Delivering a consistently high standard of customer service and being innovative helps us gain loyal customers, who will give us repeat business, promote us to others and give us [...]

Retail Workers Online Employee Induction package

11 November 2019

HIRING CHRISTMAS CASUALS?We have a Christmas Special for you! TANDI are discounting our Retail Workers Online Employee Induction package from $45 per license to $25. This offer is valid Nov/Dec 2019 TANDI makes compliance easy with ready to use Retail Workers Online Employee Inductions; No set up fees Pay per license* Includes WHS and HR [...]

Is Poor Customer Service Practices Killing Your Business?

7 August 2019

Is Poor Customer Service Practices Killing Your Business? I read a post on social media today where someone was complaining about the poor customer service they received at a local business. Within minutes, there were 60+ comments from people complaining about the same organisation and ALL of them said they would never go there again. [...]

Induction Training for the Retail Industry

20 February 2018

Induction Training for the Retail Industry The Retail Industry employs more people than any other industry sector in Australia. But working in the retail industry can be hazardous, especially when risk factors are combined, including young workers and lack of training or experience. Retail workers may be at risk from moving vehicles in delivery areas, [...]