This employee training program helps participants to develop communication and conflict management strategies when facing challenging, aggressive & violent behaviours in the workplace. This short course is also ideal for any one working with the public or in a stressful work environment.

Recommended for all Independent NDIS Support workers to understand their obligations and responsibilities to the client. Includes NDIS Code of conduct, privacy, incidents, assisting with medication and more!

An excellent program for any customer-
facing employees, it gives them the skills to
keep customers happy no matter the
circumstances: The basics of customer
service, Effective communication, How to
create a positive impression…

This training has been designed to provide employees with skills that will keep them safe and help support their wellbeing whilst working from home. The course also provides employees with an online self-assessment of their workstation /area, with auto-notification to the supervisor, should there be any concerns.

NETWORKING is a really important tool, because relationships are crucial to every business. People who have established networks and are influential in their industry bring in loyal customers, they sell and they produce great partnerships. This short course explores the art of networking and is designed to help you develop the skills and strategies you need and to target your efforts.